Please follow the step-by-step procedure below to add a new user to an already existing TaHoma installation.
In the '…' Menu click on 'User management'
If you have multiple installation select your installation from the dropdown.
Click on 'Add a new user' to continue
Here you can see the list of all users of your installation.
By default, there’s only one user ('Me').
Select user type
You now have to choose between the different types of users you want to create.
For more information, see the FAQ: What are the different types of profile I can assign to a user in TaHoma app?
Select the equipement (Optional)
This step is only if you selected Guest user type from the previous step.
Name the user
Here you can define the name you want to assign to the new user.
Share the invitation
You can now share the invitation to control your home to the new user.
Example of invitation
The user will receive this message to invite him to join the installation.
He can now follow the steps explained in the message. For more information, see the FAQ: How to join an installation in TaHoma app when I was invited ?
When creating a new user, you will have the choice between 3 user types: Administrator, Resident, and Guest. These 3 types of users will have different permissions and access levels in your home.
Administrator
An administrator will have complete access to user management in your home.
His permissions will include:
✅ Control of devices
✅ Adding and removing devices
✅ Launching scenarios
✅ Creating and deleting scenarios
✅ User management and creation
✅ Management of professional interventions
Resident
A resident user will have complete access to your home, except for user management and professional interventions.
❌ User management and creation
❌ Management of professional interventions
Guest
A guest user will only have access to control equipment, and their access can be restricted to certain devices.
Their permissions include:
✅ Control of devices (selected during the user creation)
❌ Adding and removing devices
❌ Launching scenarios
❌ Creating and deleting scenarios
With the new user management feature in TaHoma, you can now add, modify and remove user from your installation. To remove a user from your installation you must be the administrator of the installation.
In order to remove a user from your installation, you can follow these steps :
With the new user management feature in TaHoma, you can now add, modify and remove user from your installation. To update a user from your installation you have to be the administrator of the installation.
In order to update a user, you can follow these steps:
TaHoma now supports multiple installations for the same user. Thanks to this feature, you can keep just one email for all your installations.
The application should prompt you to merge all your installations into the same account. If this does not happen, or if an error occurs during the migration, please follow these procedure.
Background:
You have two TaHoma on two different Somfy accounts (A & B) linked to two different sites (A & B).
When you are logged into one account and want to access another one on the TaHoma app, you currently need to log out and log back in with the other account.
The multi-sites / multi-users features allows you to merge all your sites on one account.
1. Log in to the account you do not wish to keep after the migration (B)
Then go to 'User Management' in the '...' menu.
2. Click on the button: '+ Add a new user'
3. Select 'Administrator' user role
4. Name the user and click on 'Next'
5. Share the invitation to yourself
You can do it by message, email or just copy/paste the invitation link into the address bar of your phone's browser
6. Before opening the invitation link, log out of this account (B)
7. Then log in to the main account (A)
8. Open on the invitation link shared previously
This should open your application with a popup asking you to accept the invitation. Accept it.
9. You can now switch between installations while staying logged into the same account.
10. Optionnal: If you want to remove the secondary account
Go to 'User management' in the '...' menu and click on Account B.
From here, click on the trashcan in the top right corner to remove the Account B from Installation B user's.
A selection of Somfy equipment is compatible with HomeKit* technology through TaHoma®(including TaHoma switch), as per Apple approval:
Consequently: - For the moment: only window coverings and terrace categories are agreed with Apple. - And only a selection of such equipment are compatible (see compatibility list). - Potential later addings are subject to further planning from Somfy and Apple, and final approval by Apple.
TaHoma and TaHoma switch are compatible with Apple Homekit*. Thanks to compatibility, you can control your Somfy home equipment from either Siri or Apple Home app.
Please follow the step-by-step procedure below to switch from Connexoon app to TaHoma by Somfy app:
Download the TaHoma app and open it
Click on « Start here » button
Click on « I have a Somfy account » and enter your existing account’s information
Start the transfer and follow the steps
You’re in
Your products and their names have been saved properly; you can now discover the app and the features it offers.
Please be informed that the Connexoon app will be removed from the store and will become unusable starting November 25, 2025.
As of this date, you will no longer be able to connect to your Connexoon app, which means you will be unable to control your Connexoon.
To continue controlling your Connexoon, it is necessary to download the TaHoma by Somfy app by following this process: How to switch from the Connexoon app to the TaHoma® app?
The TaHoma app features a brand-new design and enhanced interface, along with an expanded range of equipment compatibility.
Discover all compatibilities by checking the compatibility of your devices with the TaHoma app. Compatibility list of Beecon and TaHoma app
With the TaHoma app, you can create custom scenes tailored to your preferences, including manual, scheduled, and advanced options.
Control your devices from anywhere and instantly. You can manage your equipment via voice control using compatible voice assistants like Alexa or Google to open or close your blinds. Additionally, quick access is provided through widgets on your phone's home screen for faster management.
The new user management feature allows you to grant access to others without the need to share your login credentials.
Get inspired with our pre-set scenes designed for every moment of your day and throughout the changing seasons.
Please note that some features and compatibilities from the Living app are not available in the TaHoma app, including:
Please follow the step-by-step procedure below to switch from Living app to TaHoma by Somfy app:
Please be informed that the TaHoma Living app will be removed from the store and will become unusable starting November 25, 2025.
As of this date, you will no longer be able to connect to your TaHoma Living app, which means you will be unable to control your TaHoma Beecon.
To continue controlling your TaHoma Beecon, it is necessary to download the TaHoma by Somfy app by following this process: How to switch from Living app to TaHoma by Somfy app?
Access all your smart home equipment in a centralised way and in one click on your smartphone: control them from the TaHoma® app , individually or grouped together.
Your equipment readily accessible
In "My home" menu, you will find all the equipment of your home.
First, click on the desired equipment icon.
Easily & instant control
Then, simply control your equipment with instant and intuitive actions accessible at finger tips!
Tip
For more convenience, you can simply control your equipment directly from the main screen, without opening it.
Just click with a long touch on its icon, and access main control actions.
Access all your home automation system in a centralised way and in one click on your smartphone: control them from the TaHoma® app , individually or grouped together.
Convenient groups of equipment
In "My home" menu, you will find all the equipment of your home. When you have several equipment of the same type, they will be grouped together automatically by the TaHoma® app.
First, click on the desired group.
Easily control your equipment by group
Access simple actions in one touch for all the equipment of the group.
Or control each equipment individually, in details.
For more convenience, you can simply control your group of equipment directly from the main screen, without opening it.
Just click with a long touch on its icon, and access main control actions
Make your life easier by recreating the rooms of your home in the TaHoma® app. Discover how to make the best use of rooms using the smart home technology.
Create a room
From "My home" menu, click on "My rooms".
Get inspired by the suggested rooms, or create your own.
Then, simply select equipment to be added in the room.
Easily control equipment by room
Once back in the menu, find your room.
Open your room and control its equipment
Control your smart home devices by voice ! Discover how to configure voice assistants* in the TaHoma® app.
*requires an additional voice assistant, availability depending on countries.
Add a voice assistant
In the main menu, go to “…”
Then, click on "Voice assistants" in the external services section.
Select the right voice assistant you want to add. Ex: Google Assistant
And click on the first option “1. ------” to open the configuration panel.
Configuration
Voice assistants are third party services.
The configuration of your TaHoma solution is partially based on its dedicated app: follow instructions displayed in the TaHoma® app.
Once complete, your equipment will be ready to be controlled by voice!
Enjoy a house easier to live in and save time on a daily basis: personalise your scenes, launch them in a click or program them according to your habits. Get inspired by the suggestions, or create your own.
Get inspire
Let the TaHoma® app guide you and personalise scenes from the suggested daily habits
Access the suggested scenes
Go to “My scenes” menu.
The scenes will be readily available from the main screen.
Customise a scene
Select the scene.
Follow the dedicated instructions.
For example:
Tip: for even more ease of use, you can get contextual suggestions, based on the actual smart home products of your home, and depending on what makes sense for each scene.
Unleash your creativity: endless possibilities of scenes are available to you! You can simply start with a manual scene and launch it when you want.
For instance, in one click, lower your shutters and dim the light for a cozy evening atmosphere.
Access manual scenes
Click on "create your own scene".
Select your first equipment
It could be an individual equipment, or a groups of equipment if you want to set common actions.
And simply set the desired action.
One scene, many products
To use the full potential of your manual scene, add more equipment just after this first one!
Save your scenes
Name your scene and choose an icon.
You can also see the summary of your scene, and edit it again if needed.
Launch your scene
Find you scene in the “my scene” menu and simply click on the play button to launch it.
You can also use other ways to launch scenes:
*Requires an additional voice assistant (availability depending on countries)
Manage your scenes
Find you scene in the “my scene” menu and open it.
Change all its details or delete the scene.
Copy your scene
When creating a new scene, you can also start from an existing one, and modify it.
All changes will be saved in a new scene.
Unleash your creativity: endless possibilities of scenes are available to you! Why not creating a scheduled scene: a simple way to automate your home so your scene plays on a specific time or date.
For instance, schedule the automatic opening of your shutters every day of the week at 7 am.
This feature is not available with the Connectivity kit.
Access scheduled scenes
Create your scheduled scene
Select "scheduled scene".
Choose when to launch the scene:
It could be a specific time, or based on the sun rise and sun set.
And set the recurrence : single or multiple days, and limit to a given period if needed.
Then, select one or several equipment, and the desired actions, or choose a manual scene.
One scene, a full day
To use the full potential of your scheduled scene, add more actions to the scene, and easily automate the entire day!
Activate/de-activate your scene
Find you scene in the “my scene” menu.
And switch the button to de-activate or activate it again.
Find your scene in the “my scene” menu and open it.
Calendar
Click on today in “my scene” menu.
Copy a scene
Find your scene in the “my scene” menu. Click to open it, and click on the duplicate icon.
All changes will be saved in a new scene
Somfy home automation boxes are compatible with many home equipment, from Somfy & major home equipment brands. You can add them when you start the adventure, or later at anytime.
Add a smart home device
During the first installation of your box, you will be guided by the app to pair products and devices.
You can also add new smart home product at anytime in the app by clicking in the “My home” menu.
Then, click on “Add equipment” at the bottom of the screen.
Follow the instructions
Start by choosing the category of equipment.
And follow the guided steps.
You can also see the suggestions of smart home devices you already have at home and add them using the quick shortcuts!
You can also associate your device to a specific room to have a quick and easy access later.
See the dedicated tutorial
Go to the “My favourites” menu (star icon).
Click on "Add a favorite" button
Choose your favorite
Then click on the item(s) you want to add:
Size your widget
Once selected, choose the display size of your favorite from 3 widget options:
1. Small icon: To quickly access your equipment
2. Medium icon: In order to be able to control the essential
3. Large icon: To have all the functions at your fingertips
It is add to your favorite
The TaHoma® app automatically rearranges the layout of your favorites based on their size.
It is also possible to directly add items to your favorites by simply clicking on the star icon on their respective usage screen.
You can also add equipment groups to your favorites! Indeed, it is possible to gather products from the same category within a multiple favorite. For example, all the shutters on the south facade.
On the "Equipment" tab, select category with multiple products
NB: Equipment belonging to different categories cannot be grouped together.
Select the ones to include in the creation of your group of favorites!
To customize one of your favorites, long-press on its icon/widget. You will then have the possibility to:
TaHoma app offers a brand-new design and interface. It also extends the scope of compatibility.
Go to the "…" menu, then "Preferences and notifications" and "Preferred default menu".
Now you can choose which menu you want to land on when opening your TaHoma app:
To create a TaHoma widget on an iPhone, follow the steps below:
It's done! Now you can modify your widget by doing a long press on it.
To create a TaHoma widget on an Android phone, follow the steps below :
It's done! Your widget will be visible on your phone's homepage.
The TaHoma by Somfy app supports the following OS versions:
Previous versions of iOS or Android OS are not supported by TaHoma by Somfy anymore. If you are using a previous version of the OS, TaHoma app updates will not be compatible to you but you will still be able to use the app (for an undefined period).
Your installers does not have access to your equipment. Support administrators at Somfy do NOT have access into the database to view nor operate your equipment. We assign high level administrative technician to troubleshoot in case of emergency, he /she must follow standard protocol in order to view the information, normally it is not necessary to operate the equipment.
Zigbee & RTS technology are long range radio protocol. One single Tahoma will be able to cover home until 300sqm and more.
We recommend max 10 users at the same time. All the user will share the same login and will automatically share all the control of the RTS & Zigbee devices.
No, your configuration would not be lost because setting are saved in the hub and in the Somfy cloud.
Password is not required to change setting for allowing easy changes to suit your regular updates. However password is required for login
Yes, Situo or Telis remote are handily, also it would be easier for your guests to operate without accessing to your phone.
An offline mode is available in case of internet failure. Just logging locally using Tahoma Living.
Only if you want the most accurate Sunrise/Sunset offset.
Tahoma application is compatible with Android tablets and iPad.
Go to www.somfy-connect.com and select "Lost your password ?" to recover your access credentials.
Your gateway is not connected to internet. Check your Router and make sure of Internet connection.
Press "Stop", select the blind again and then the desired direction Up / Down.
When there is an ambiance still running, the second ambiance will only be executed after the first scenario is finished.
No, all your configuration are stored in the hub and in the Somfy Cloud. 1. Download and install the app on the new phone. 2. Login with your password, input user name & update GPS location. Ready to use.
No. You need to recreate the scenario with new user name.
No. Tahoma living can work with local Wi-Fi also.
Yes, as long has the office Wi-Fi grant you an internet access.
Of course. We can control all motorized applications in RTS technology, so yes awning and louvre included.
Tahoma Living app allow to have until 40 scenario.
The recommended maximum number of devices is 50.
Remote monitoring & troubleshooting. Setting is saved in Cloud, easy for fault unit replacement more security - the home cannot be accessed with local Wi-Fi hacking
Yes, Tahoma Beecon support until 10 hub in the same installation
Tahoma Beecon can be placed anywhere conveniently in your house. No need to be near to the router. The recommendation Is to place the Beecon in a location able to cover all the house.
Yes, once properly configured voice control with Alexa are available.
Good network equipment and a newer mobile device make a difference.